Not Handy? Call Andy! Handyman Services You Can Trust!

Published on 11 July 2017 in Business
Carla Dubis (author)

Carla Dubis


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ANDY OnCall® is a licensed, bonded and fully insured handyman repair service company that sends a qualified craftsman for a FREE ESTIMATE to homeowners needing home improvement solutions, remodels, repairs and maintenance. Whether you have a large job, minor home repairs, or just need help checking off your honey-do list, ANDY OnCall® is here to help. Even with something as simple as hanging shelves or installing a pet door, a screened and certified craftsman will come to your home and leave you with a completed job and a one-year written warranty on the labor. So you can rest assured knowing the work was done well.

ANDY OnCall® was established in 1993 in Chattanooga, TN. Founder and CEO, Tom Harris, had built a reputation as a homebuilder in the 80’s and 90’s and people regularly asked Harris to take care of small projects. “Builders want to build, but Tom saw a need for a handyman service,” co-owner Reggie Morgan says. 

So, why Andy, and not Tom OnCall?  “Back in 1992, the phone book was the internet,” Morgan says. “So, you wanted a name that would show up on the first pages of the yellow pages. Ergo, ANDY OnCall®.”

The original business in Chattanooga became the first franchise in May of 1999. There are now 84 franchises nationwide.

Morgan bought the franchise located on W. Linebaugh Ave. in Tampa in April of late year. “ANDY OnCall® had name recognition, the location was 16 years old and it was a good match to my needs,” Morgan says. Morgan comes from a nine-year career in the navy, working in electronic warfare. He also worked in the broadcast industry and was a Sears Home Central district manager responsible for 114 technicians before moving to Wesley Chapel 15 years ago. Morgan comes from a strong building background, which is also engraved in his genes. “My father was a carpenter,” Morgan says. “I grew up watching him do all sorts of jobs. He could fix or build anything. I definitely learned all my skills from him.”

FREE ESTIMATES ON ANY JOB

ANDY OnCall® offers FREE estimates, they will drive to the site to evaluate the project and provide you with an honest evaluation and quote.

ANDY OnCall® is available for evening and weekend appointments, and the job can start immediately.

“We will actually go out to the site to evaluate your needs,” Morgan says. “There’s no obligation, but we don’t give estimates over the phone. And we can also start right away if needed.” 

Craftsmen split the rates set by ANDY OnCall® with the company. They are paid by the job and not by the hour.

ANDY OnCall® craftsmen will finish the work fast without compromising the quality. Taking into consideration large projects that take a little longer—say, a new kitchen, or extensive plumbing work— co-owner Reggie Morgan estimates that 80 percent of the jobs they take on are completed in a matter of hours, days or weeks. 

ANDY OnCall® covers the entire spectrum of home repair, even if it’s not one of their craftsmen handling the job.  “We don’t physically do roofs, but we have roofing contractors that work for us,” Morgan says “If we can’t do it, we will find someone who can. Rather than you having to call five different people, we can do that. We are a one stop shop.”

Certified Craftsmen You Can Trust

ANDY OnCall® has insurance that covers the company’s employees, including their vehicles, while they are on the job, and is licensed for electrical, plumbing and air-conditioning (HVAC) work. Craftsmen are given yearly background checks and have printed badges with photo identification on them.

ANDY OnCall® hires only experienced and reliable workers. “Most guys have a minimum 10 years of experience when they come to us. That’s 10 years, verifiable, with their own truck and tools,” Morgan says. “We don’t just hire people, we want someone that fits our role and knows what we expect.”

Craftsmen are given lighter jobs early, with Morgan or managing partner and co-owner Vince Pizzitola following up on the work. 

Pizzitola came into the Tampa franchise five years ago as a craftsman. He has a background in chemistry and engineering and worked at rehabbing houses for over a decade. Pizzitola handled the New Tampa / Wesley Chapel area, where he still takes jobs on, but he has transitioned into more of a managerial role. He came on as the local franchise co-owner in January of this year. “I still am the main backup or problem solver, but now I am more of a resource,” Pizzitola says.

Pizzitola and Morgan bid the larger jobs and use newer hires in on-the-job training, always making sure that “newbies” first work with a veteran crafstman. 

A Smart And Systematic Approach to Home Repairs

All craftsmen are spread across the tri-county service area; Hillsborough, Pinellas and Pasco. When there is a new project to be tackled, craftsmen are contacted and scheduled so that they either stay close to where they live, or at least end their route near their homes. “We try to keep them working in a systematic way,” Morgan says. “We will try to steer the workers home with bids.” This makes for a shortened commute that employees appreciate. It also saves the company money, while getting someone to your home more promptly. “It makes a difference because you’re not getting the job done if you’re in your car, driving from place to place. We have craftsmen strategically located in areas around the Tampa Bay area and they tend to handle those areas,” Pizzitola says. 

ANDY OnCall® caters to the skill set of each craftsman. If a craftsman specializes in drywall, he/she will get a lot of drywall bids. If another is a skilled electrician, those craftsmen will more often get the electrical bids. 

Stop putting off those home repairs, call ANDY OnCall® at (813) 961-2600 or stop by their office at 5008 W. Linebaugh Ave., Suite 37, to set up an appointment for service or to get your free job estimate.

The office is open Monday through Friday, 8:30am - 4:00pm. Log on to www.andyoncalltampa.com for more information. 


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