Tampa Bay Plumbers
Published on 31 August 2016 in Business
Owner Ryan Pelky demands excellence from everyone on his team. “I take personal responsibility for every job no matter how big or small,” says Pelky. “This company obsesses over quality and our customer experience. I can promise you this…if you’re not happy with something we did for you, I will make it right.
Go ahead and look them up next time you’re online and you’ll find glowing reviews from tons of satisfied local customers. You’ll find an Angie’s List Super Service Award, an almost 5 star review on Facebook (you can’t please everyone), an A+ rating on the Better Business Bureau, and an almost 5-star rating on just about every review site on the net including google which they boast a 4.8 out of 5 rating! That’s no easy task especially when you have competitors constantly hiring other people to fake bad reviews online. It’s a sad world we live in but it’s a reality that not enough people know about. I guess what I’m saying is, even if you don’t take my word for it, you can trust the reviews of countless more people. I put my trust for all my personal and business plumbing and septic needs in the hands of Tampa Bay Plumbers; in fact, one of my best friends in the world, Ryan Penna, plays a paramount role within the company as their production manager. I trust Ryan and after hearing him talk so highly about the company he works for I knew I wouldn’t regret hiring them. Tampa Bay Plumbers will be working on a model home I’m building personally here in Tampa very soon.
As Mr. Pelky says himself, there’s no job too big or too small. Especially all the fun stuff like leaky toilets, clogged drains (because your kids are brilliant and decided their toys wanted to go swimming in things they shouldn’t), garbage disposal repair, superficial leaks and bursts all the way through Septic repair and maintenance and trenchless repairs. Ryan Penna and I sat down and I asked him what he thinks sets them a part from others in the industry. He said, “First off, we have over 25 years of experience locally here in Tampa dating back to before we were Tampa Bay Plumbers. Much of our crew has been a constant over the past decade and our guys have the experience that others simply don’t have. Many others don’t even operate with the proper licensing. We do plenty of residential but also have very large commercial jobs that other, smaller companies would never tackle or be trusted with so we have the man power to get the job done. We have the most technologically advanced plumbing tools and equipment available. We treat every plumbing project like an emergency and never sacrifice quality. Our 24/7 availability definitely is a huge selling point for us and we never charge an overage rate for Saturday or Sunday work like many others in our industry under normal circumstances. We are true worko- holics from our owners all the way down to our entry level positions.”
Let’s talk about backing up what you sell. Tampa Bay Plumbers offers a minimum 1 year warranty on all work and even has a 10 year warranty for some jobs! They also offer a free consultation and water quality test to check for hard water, odor or other potentially dangerous toxins so regardless of your plumbing or septic needs at the moment make sure you take them up on that.
“Our prices match or in most cases are lower than any other reputable company in the area and we serve the entire Tampa Bay Area. We don’t lose a customer over price very often and if we do it’s because the customer goes with an unlicensed contractor,” says Ryan.
If Tampa Bay Plumbers can help you, please give them a call at 813-Plumber. Tell them Matt from Neighborhood News and Lifestyles sent you and receive $50 off your project, repair or maintenance. Customers such as myself love these guys for a reason so rest assured you will be in great hands with Tampa Bay Plumbers!